Deposit Methods at a Glance
wi9 supports four payment methods, all optimised for mobile use in Bangladesh. Every method clears within 2 minutes and carries zero deposit fee from wi9's side.
| Payment Method | Min Deposit | Deposit Time | Min Withdrawal | Withdrawal Time | Fee (wi9 side) |
|---|---|---|---|---|---|
| bKash | ৳500 | ~2 min | ৳400 | ~36 min | Free |
| Nagad | ৳500 | ~2 min | ৳400 | ~36 min | Free |
| Rocket | ৳500 | ~2 min | ৳400 | ~36 min | Free |
| Bank Transfer | ৳500 | ~2 min | ৳400 | ~36 min | Free |
How to Deposit via bKash on wi9
bKash is the most popular mobile payment method among wi9 players in Bangladesh. The whole process takes under 2 minutes once your account is set up.
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1
Log in to your wi9 account
Open the wi9 app or website and go to your account dashboard. If you haven't registered yet, create a free account first.
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2
Open the Deposit page
Tap the wallet icon or select "Deposit" from the main menu. You'll see all available payment methods listed.
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3
Select bKash and enter the amount
Choose bKash from the method list. Type in the amount you want to deposit — minimum is ৳500. Double-check the number before proceeding.
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4
Confirm the payment in your bKash app
wi9 will redirect you to the bKash payment screen (or display a merchant number). Open your bKash app, approve the payment using your bKash PIN, and return to wi9.
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5
Wait for the credit confirmation
Your wi9 balance updates within about 2 minutes. You'll receive an on-screen confirmation. If the balance doesn't update after 5 minutes, contact 24/7 Live Chat with your bKash transaction ID.
How to Deposit via Nagad
Nagad is Bangladesh Post's digital payment service and works almost identically to bKash on wi9. The steps below use the Nagad mobile app.
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1
Log in and open Deposit
Sign in to wi9, then navigate to the Deposit section. Select Nagad from the payment method list.
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2
Enter your deposit amount
Type a figure of ৳500 or more. Confirm the currency is BDT and there are no typos — deposits cannot be cancelled once sent.
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3
Send money via Nagad app
Open the Nagad app on your phone. Use "Send Money" or "Payment" to the merchant number wi9 displays. Enter your Nagad PIN to confirm.
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4
Submit your transaction reference on wi9
Some payment flows ask you to paste the Nagad TrxID (transaction ID) back into wi9's deposit form. Copy it from your Nagad confirmation SMS and submit.
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5
Balance credited within 2 minutes
Funds appear in your wi9 wallet automatically. If anything is delayed, the 24/7 Live Chat support team can track the transaction with your TrxID.
Depositing with Rocket (DBBL)
Rocket is Dutch-Bangla Bank's mobile banking service. It's widely used outside Dhaka and supports the same instant deposit flow on wi9.
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1
Go to Deposit and choose Rocket
After logging in to wi9, open Deposit and tap Rocket. Enter the amount — minimum ৳500.
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2
Dial *322# or use the Rocket app
Either open the Rocket app or dial *322# on your mobile to access your Rocket account. Choose "Payment" or "Send Money."
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3
Enter wi9's merchant number and amount
Type in the merchant number shown on wi9's deposit screen. Enter the exact amount you specified in wi9. Confirm with your Rocket PIN.
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4
Verify and receive funds
Rocket sends a confirmation SMS with a transaction ID. Your wi9 balance will update within approximately 2 minutes.
wi9 Deposit via Bank Transfer
Bank transfer is the right choice if you prefer to send larger amounts directly from your online banking portal. The minimum is still ৳500 and wi9 charges no fee.
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1
Select Bank Transfer on the Deposit page
Log in to wi9, open Deposit, and select Bank Transfer. Enter your desired deposit amount (minimum ৳500).
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2
Note wi9's bank account details
wi9 will display the destination account name, number, and routing/branch details. These are session-specific — always use the details shown at the time of your deposit, not saved ones.
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3
Initiate the transfer from your bank
Use your bank's mobile app or internet banking portal. Enter the account details exactly as shown. Add your wi9 username in the reference/description field so the team can match the payment.
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4
Upload the payment receipt on wi9
Return to wi9's deposit form and upload a screenshot or PDF of the bank transaction confirmation. This speeds up manual verification.
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5
Funds credited after gateway confirmation
Bank transfers typically clear within 2 minutes via wi9's payment gateway. If it takes longer, chat with the 24/7 support team and share your transaction reference number.
Claiming Your 150% Welcome Bonus
Your first wi9 deposit automatically qualifies for the welcome bonus. Here's exactly what you get and what the conditions are — no surprises.
Wagering Example
Suppose you deposit ৳1,000. Your bonus is ৳1,500 (150%), so your total balance is ৳2,500.
| Your deposit | ৳1,000 |
| Bonus received | ৳1,500 |
| Total to wager (23×) | ৳57,500 |
| Wagering deadline | 7 days |
Reload bonuses on subsequent deposits are available at 27%. Check the Bonus & VIP page for full details on cashback, referrals, and VIP tiers.
Deposit More, Level Up Faster
Every deposit counts toward your monthly turnover. Higher turnover unlocks better VIP tiers with improved daily cashback and withdrawal limits.
Common Deposit Errors and How to Fix Them
Most failed wi9 deposits fall into one of these categories. Check the table, follow the fix, and your money is usually sorted within minutes.
| Error / Symptom | Likely Cause | Fix |
|---|---|---|
| Balance not updated after 5+ minutes | Payment pending at gateway | Contact 24/7 Live Chat with your mobile wallet TrxID. The team can manually credit verified transactions. |
| Transaction declined by bKash/Nagad | Insufficient wallet balance or daily limit reached on the wallet side | Top up your bKash/Nagad wallet first, or switch to a different payment method such as Rocket or Bank Transfer. |
| Deposit form shows an error | Incorrect amount entered (below ৳500) or session expired | Refresh the page, log in again, and ensure the amount is at least ৳500 before submitting. |
| Sent money but no confirmation screen on wi9 | Browser or app closed before redirect completed | Do not send the payment a second time. Open Live Chat immediately and share the transaction ID from your wallet SMS. |
| Bonus not applied after first deposit | Bonus not activated before depositing, or account already used a promo code | Contact support before your next deposit. Bonuses cannot be applied retroactively — always check the Promotions page first. |
| Sent to wrong merchant number | Used an old or saved merchant number from a previous session | Always use the number shown on that specific deposit session. Contact support with proof of transfer for manual review. |
Frequently Asked Questions
1 What is the minimum deposit amount on wi9?
2 How long does a wi9 deposit take to arrive?
3 Does wi9 charge a fee for deposits?
4 Can I deposit using someone else's bKash account?
5 Will I get the 150% welcome bonus on every deposit?
6 What should I do if my money left my wallet but didn't reach wi9?
7 Can I deposit through the wi9 app on Android?
8 Is there a daily limit on how much I can withdraw after depositing?
Need Help?
Can't find the answer here? The wi9 support team is available every day, around the clock.
Open Live Chat Get the wi9 AppFor first-time withdrawals, allow up to 6 hours for the identity review to complete. See the Withdrawal Guide for details.